We understand that you have questions about the Quoco products. What can you expect, what do you get but also about what do you have to do related to servicing your product. Below you will find the frequently asked questions to serve you as fast as possible. If you don’t find the answer, don’t hesitate to contact us by phone, email or WhatsApp
Quoco can be purchase by our dealers. Our dealer locator will help you to find the nearest dealer. Only Quoco products bought from authorized dealers or internet sources will carry valid warranty.
All Quoco Piatto and Quoco Tavolo product have a warranty period of 36 months. For all details check our Terms and Conditions.
You can use all of them and depends on what you like best. We advice to us a briquettes grill if you want to use briquettes so the airflow will reach an optimum.
Quoco products are available in many countries. We can inform you about the closest reseller or help you by purchasing your product if the product is not available in your country.
The base is made of Corten Steel, the bowl and grill ring is made of carbon steel.
As the base is made of Corten Steel with adjustable feet, there is no direct contact between the Corten steel and your terrace. Despite this, there is always a chance by the different elements that rust will attach to your terrace. As it becomes older the less rust will be released by the base
It is not necessary to protect the ground. Ofcourse there is the possibility that oil drops or food will fall on the ground. To protect your outdoor floor, it could be useful to place a plate (wood or steel) underneath the Quoco Piatto
It is like making a small campfire. Start with building a small wigwam of wood/charcoal or briquettes and place some firelighters cubes in the middle of it. Light the firelighters and let it burn for 20 minutes, after this you can add more fuel to it. The plate will become warm and the oil will run to the center of the plate. The Quoco is ready to use.
Cleaning the Quoco Piatto can be done in a few minutes with a (Quoco) spatula, kitchen paper, water and some oil
- After using the product, use the spatula and push all what stayed behind in the fire.
- Take a piece of wet kitchen paper and clean the plate again (watch out the plate can be hot)
- Take a bit of oil and some kitchen paper. Put some oil on the kitchen paper and rub it out on the whole plate.
The first time the plate should be burned with a food-grade oil to make cooking easy and to protect it against the elements. If the Quoco Piatto is not used, a little drop of oil should be put on the plate to protect it against the elements.
The slide in the bottom can be used to release the ash or to add air to the bowl. Keep in mind that glowing parts can fall down if the slide is open. If the slide is open be aware that no wood is below to avoid smolder or burning of the stored wood.
By using the product, it can get very hot. Be careful with this as injury can occur. Temperature of the plate can get 300 degrees Celsius or above. Also the bowl and upper part of the base will become hot.
If you order a Quoco Piatto you get:
Manage your Quoco experience
It will take 1,5 hour drive from Dusseldorf
1 hour drive from Amsterdam airport
40 minutes from the Belgium border.